Engagement is important for any platform. Understanding when and how valuable users engage your product separates good and bad user experiences. CCOL is a multi-sided platform — three or more user types engage our platform in order to accomplish one or more goals.

To make the DYN team’s collective lives easier, I integrated a webhook that sends a message to a Slack channel whenever an organization performs a valuable action in CCOL. For example, if an org adds a new program for the upcoming quarter, the platform alerts our team. Of course, that’s nice, but what’s the impact?

  • From there the CCOL Support Crew will reach out to see if they need help with the next expected steps including digital badge creation.
  • And we can discover if there were any issues and create a valuable feedback loop between development and social practices.
  • And our customer experience aka marketing team can thank them for contributing more learning experiences for the youth of Chicago.
  • We can even automagically tweet out that program to everyone or send an SMS to all teens that have expressed interest in this type of program.

Just from pushing data and activity forward to the right (slack) channels. Impact.


Mayor Rahm Emanuel today announced Chicago’s youth will now have access to an additional 10,000 academic and job training opportunities through partnerships across the City as part of 2014’s Summer of Learning and Earning, a citywide initiative to keep Chicago youth ages 4 to 24 active and engaged this summer. < More information here >


Join the Chicago Summer of Learning and Hive Chicago for Destination Chicago: A festival of doing and making for all ages. This is a free event at DePaul University’s Loop campus where young people can take advantage of various engaging learning activities throughout the day. < More information here >

Sybil, the DYN Divas, YOUmedia Chicago and LevelUp staff and students appeared on WGN’s morning show to showcase what the Chicago City of Learning is all about!

More info available at: http://explorechi.org

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Mayor Rahm Emanuel recently announced the relaunch of the Chicago City of Learning. DYN is excited to partner with the Mayor’s office on this amazing opportunity to empower the youth of Chicago.

We would like to thank the Mayor’s office and the MacArthur Foundation for continued support and vision in this partnership.



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